Profitec Billing ServicesProfitec Inc. Profitec provides sophisticated billing services to local telephone companies, long distance carriers, cable providers, utilities, ISP's, wireless providers and many others. In addition to our staple services - service bureau processing, in-house customer service, and database administration - we also offer network provisioning, credit & collections, inbound sales & order entry, and telemarketing. We can also pull from this broad base of services to design a custom turnkey solution to meet your needs. more about us
What we do
OSS/BSS and subscriber management system OmniBill is the front end and client administration billing system providing support for order entry, provisioning, customer service, revenue assurance, trouble management, financial reporting and other critical areas. OmniBill sends database content including moves, adds and changes, as well as payments, adjustment and credits, and other information which impacts billing [...]
Work order management system contained in OmniBill. OmniFlow allows the assignment of responsibility for virtually every organizational task, to be pre-scheduled and associated with standardized action codes. The flow code structure allows tasks to be assigned to individuals or groups inclusive of completion time frames. Powerful reporting allows exception management.
OmniSignup is a web based, end-user oriented, on-line purchase system. Capable of performing real time validations, through gateway interfaces, which enable credit checks, address validations, credit card validations and LERG lookups. OmniSignup make decisions in real time. OmniSignup is capable of front line marketing support for sales channels. OmniSignup can recognize originating IP addresses and [...]
OmniAgent is a web based, sales channel oriented, order entry and reporting system. Interacting with the OmniBill database OmniAgent supports marketing channel order entry and reporting. Sellers utilize OmniAgent to enter simple or complex orders, which are subjected to validation processes.
OmniView is an Internet based electronic bill presentment and payment system designed for residential users and smaller commercial applications. OmniView and OmniBill interact with each other to reflect billing results and enable authorized system users to access and manipulate invoice information utilizing the web as a connection medium.
Optional Support Services / Customer Care Services
Profitec employs a staff of knowledgeable, professional Customer Care Specialists. They are very knowledgeable about the telecommunications industry and are equipped to handle end user inquiries through ongoing training and the assignment of increasingly complex tasks.