OSS/BSS and subscriber management system

OmniBill is the front end and client administration billing system providing support for order entry, provisioning, customer service, revenue assurance, trouble management, financial reporting and other critical areas. OmniBill sends database content including moves, adds and changes, as well as payments, adjustment and credits, and other information which impacts billing events to Profitec’s host data processing service bureau. Profitec personnel perform expert billing production, taxation calculations and quality control. Upon client approval, Profitec produces and mails the printed invoices in house. At the same time Profitec makes available multiple electronic billing formats and Internet bill presentment data for the EBPP.

OmniBill Key Features

  • Modes start up expenses and low minimums
  • Accurate, reliable and cost effective service bureau billing
  • Supports traditional voice services as well as new technology services like VoIP, DSL and Broadband
  • More than 20 years of experience
  • True product bundling and integrated invoicing
  • Available as a hosted or on-site OSS

OmniBill System Components cover a wide range of services functionally related to billing and subsequent collection of revenues.

  • Billing Services
  • Fulfillment Services
  • Print and Mail Services
  • Order Entry
  • Carrier Provisioning-Including handling exceptions and rejections
  • Carrier Status Maintenance
  • Customer Service – Multilingual
  • Inbound Telemarketing – New orders from existing billing end-users
  • Billing Inquiry Support – Multilingual
  • Work Flow and Trouble Management
  • Work orders with e-mail delivery
  • Transaction Posting – Lockbox, ACH Debiting, Credit Card Processing
  • Revenue Assurance – Including Credit and Collections
  • Report Generation – Tailored around client specific needs
  • Commission Reporting – Including customized client interfaces
  • Revenue Reporting – Ledger/Journal updates to client accounting systems
  • Electronic Billing
  • Web Based End User Sign-up with Validation
  • Web Based Sales Order Entry and Reporting
  • Web Based Bill Presentment
  • Web Based Customer Care (3Q2006)

OmniBill delivers database information to Profitec’s service bureau billing production operations facilities according to a client specific requirement. Profitec performs invoice and production and, if applicable print and mail services but only after the client received back the results of the bill run and has approved them. This approval process takes place through the client driven OmniBill interface utilizing quality control and other analytical procedures inherent in the OmniBill system.

Billable Products Include:

  • Paging
  • Internet Access
  • Cable
  • Outbound Switched Access
  • Outbound Dedicated Access
  • Switched Toll Free Service
  • Dedicated Toll Free Service
  • Travel Card
  • Private Line
  • Teleconferencing
  • Wireless Service
  • Fax Broadcast
  • Callback
  • Utility
  • Voice Mail
  • Equipment/Accessory
  • IP Telephony
  • Personal Assistant
  • Digital Subscriber Line
  • Broadband
  • Authorization Code
  • Direct Broadcast Or Satellite
  • VoIP Service
  • And 3 Available Generic Services